Thanks go out to Matt Cocks of Dialog Direct, who enlightened us on the resurgence of call centers in the US, and the increase in customer satisfaction that comes with American-based service. We also heard from our own Dick Chambers and Ryan Cotton on the Windmill Island Project, which continues to move forward.
Thanks to Sarah Bass, who recapped her year spent in Korea through the Rotary Exchange Program. It is always good to hear from those sent through this great opportunity!
