This week's meeting featured a presentation by Tim Smith, Executive Director at the Ottawa County Central Dispatch Authority. The OCCDA is committed to providing one point of contact for all emergency situations in Ottawa County. Central Dispatch is staffed 24 hours a day with Call Takers, Communication Specialists, and Supervisors to ensure that calls are handled with urgency, and ensure the proper agency responds as quickly as possible. The staff is comprised of employees committed to serving the public during times of crisis, with courtesy and professionalism.
The OCCDA features a new Smart911 program, which, when signed up, provides the 911 call center valuable information that will automatically display on the call taker's screen when you make an emergency call. This information can save valuable time in the case of an emergency. More information can be found at www.occda.org
